Parts Sales Representative

Houston, TX

Full Time

Mid Level

PARTS SALES AND SERVICE REPRESENTATIVE

OUR CORE VALUES:

Customer Focused (develop relationships, exceed expectations, treat customers like you would like to be treated)
Respect (employees, customers, suppliers, our brand)
Teamwork ( collaboration, open communication, be passionate and have fun)
Results Driven ( strong will to win; work to standard, not to time)
Kaizen (continuous improvement; embrace change; don't settle, share ideas)

WE OFFER:

Parts Sales and Service Representative

Job Responsibilities:

Manage incoming calls and emails. Process orders and answer technical questions.
Assist customers with their service and warranty needs.
Ensure accuracy while entering orders into system, print labels and process credit cards for parts sales.
Ensure all parts orders are boxed and shipped correctly.
Assist with periodic inventories.
Other duties/projects as directed by management.

Qualifications:

Technical aptitude; must be able to quickly gain knowledge of our products and components.

1 -3 years of high-volume inbound calls in a business-to-business manufacturing environment, or other closely related industry.
Minimum of associate’s degree, or comparable experience.
Excellent attendance and punctuality are required.
Excellent verbal communication skills and telephone demeanor.
ERP experience preferred.
Strong attention to detail.

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